Support Services

Technology has always seemed to move at a rapid pace, and that’s never been truer in this day and age. It’s a challenge to keep up with the latest developments in packaging, labelling and inventory control and still do the day-to-day work. Fortunately, at EBI keeping track of the current and developing logistics and shipping technology is our day-to-day work. And with over a decade as the industry leader in helping operators find the solution to their labelling and tracking challenges, we bring the deep institutional knowledge that our clients have come to rely on.

We maintain a constantly updating knowledge base that allows users to diagnose and resolve most basic challenges. We don’t load it up with confusing technical jargon, nor do we hide behind a paywall. We are that confident that this useful resource proves that we are the experts in the field, so that when it’s time for expert consultation on your unique challenges and situations, there’ll be only one choice on who to call. We offer a variety of support packages that can be tailored to your operations requirements. Read through some examples of how we’ve helped our clients, and then give us a call and let’s start the conversation!