Upgrade Version Network License v2025 – CODESOFT, LABELVIEW and LABEL MATRIX Instructions

Target Audience: IT Manager

Article #: 13580

Summary

This article will walk you through the process of upgrading your TEKLYNX Network License to a new version. When you are ready to upgrade, please reach out to us to get the upgrade ordered. Contact us

IMPORTANT: Be sure to upgrade the Network license BEFORE you upgrade the client workstations! The version of TEKLYNX software on the client workstations must be the same or lower version as the Network License Manager.

The client workstations can only activate using a Network License Manager that is on the same version or older, so any clients running the older version will be able to connect. Keep in mind that any labels created or saved in the newer version will not be accessible to client workstations running the older version.

Preparation

Before you begin, you will need to do and have the following:

Inform EBI of your upgrade plans to verify that your serial number is eligible for upgrade. Contact us
If you are an EBI Support client, your technical coach can schedule to assist as you plan and implement your upgrade.
Pick a time when production will not be running.
If you are on a subscription plan, make sure that any renewal is already processed and confirm that the new number of days left on your plan is updated BEFORE starting the upgrade process. This will help avoid downtime if there is a problem with renewal.
Verify that your serial number and password are correct and close at hand.
Remember to allocate sufficient time to validate your label designs to be sure that formatting remains as expected.

Process

STEP 1: Open the Network Toolbar

Navigate to Start > All Apps to open the Network Toolbar, or search for the Network Toolbar from the taskbar.

STEP 2: Click on License Upgrade to launch the Network License Manager

STEP 3: Click Deactivate

STEP 4: Uninstall the previous version of Network License Manager

STEP 5: Install the new version, and reactivate using the same serial number and password

STEP 6: From the Network Toolbar, click on the License Service Controller

STEP 7: Click the Start button to start the license service. If you receive an error, please stop and restart the service

STEP 7: NOW you can upgrade the individual Network CLIENT PCs:

Uninstall the previous version of the software. Your label files and user settings will not be affected.
Install the new version.
Launch Network Administration by navigating to Start > All Programs > Your TEKLYNX Program > Network Administration.
Verify that Use network license is checked and the server location is correct.

NOTE: Instructions for connecting a NEW workstation to the license server can be found here: Add a New Workstation

Additional Comments

If you need further assistance, please contact us