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Unable to Delete Existing Documents – LABEL ARCHIVE Problem

Summary

Once a document is posted in the LABEL ARCHIVE system, it is considered permanent. Only a system administrator has ability to delete it from the system.

Symptoms

User is unable to delete existing documents in LABEL ARCHIVE.

Explanation

User will need to access LABEL ARCHIVE Server Administration to delete documents from LABEL ARCHIVE.

  1. Open the LABEL ARCHIVE Server Administration
  2. On the left window pane, select Tasks/Delete documents and data
  3. Select appropriate options on the main window pane
  4. Select Documents tab in the main window (it will not work if you have not selected the appropriate options in the previous stepSelect the documents you want to delete, then click Delete

Additional Comments

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Author

Dave Klement

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