‘The RPC Server is unavailable…’ – BACKTRACK Error Message

Article # 11433
Target Audience: Basic User, Advanced User, IT Manager

Summary

When a user tries to print labels from BACKTRACK, they receive the following message:
“The RPC Server is unavailable (Exception from HRESULT: 0x800706BA)”. After the message is dismissed, they are unable to print the labels.

The RPC error message.

Explanation

The error occurred in the label printing software. In this specific case, it is because CODESOFT is unable to properly launch due to lack of an active license.

Solution

You will need to make sure that the license for the label printing software is properly activated.

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