“This Software version too old for this Microsoft Operating System” – TEKLYNX Error Message

Target Audience: IT Manager
Article #: 12580

Summary

When launching TEKLYNX CODESOFT, LABELVIEW or LABEL MATRIX, the user receives an error message reading, “This Software version is too old for this Microsoft Operating System. Please use a more recent version of the Software.” This article explains the cause of the error message as well as offering ways to resolve the issue.

Explanation

We observed this error message appear with upgrades to Windows 11. The TEKLYNX brand software does not recognize the operating system as being compatible with the new version of Windows. As a result, if you upgrades your workstation’s OS, but have not updated your version of TEKLYNX software, you will see the error message and won’t be able to run the application.

Quick Fixes

The solution to this error is found here: https://efficientbi.com/knowledge-base/windows-version-mismatch/

 

Additional Comments

Issue found with Windows 11 and LABELVIEW v2018

If you need further assistance, please contact us.

Author

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