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“Service cannot be started… System.ApplicationException: UMSS failed to Log on with default user. Error code: USER_ACCOUNT_LOCKED …” – LABEL ARCHIVE Error Message

Summary

This article explains the LABEL ARCHIVE error message “Service cannot be started…System.ApplicationException: UMSS failed to Log on with default user. Error code: USER_ACCOUNT_LOCKED at TkxArv.Server.UMSS.UMSSClient.Start()” and details how to fix the underlying problem that caused it to appear.

Explanation

The “Label Archive Server” service won’t start because the UMSS has set the administrator account to ‘locked’.

Solution

Login as another user that has permission to unlock account and manually unlock the Administrator account.

Additional Comments

Issue Found On:

LABEL ARCHIVE 2014

Related Articles:

  • Resetting locked out account in LABEL ARCHIVE – KBA-01103-L1W2D8
  • Unable to Start LABEL ARCHIVE Server Service – KBA-01375-B4T3F8

Author

Dave Klement

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