“Retrieving the COM class factory…” – NiceLabel Converter Error Message

Target Audience: Advanced User
Article #: 11286


When trying to convert BarTender (BTW) files to NiceLabel using NiceLabel Converter, you received this or a similar error in the Compatibility Report folder: “Retrieving the COM class factory for component with CLSID {B9425246-4131-11D2-BE48-004005A04EDF} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))

This folder is located in the same destination where the converted labels are saved. The error message appears in each of the files that failed the conversion.


CLSID {B9425246-4131-11D2-BE48-004005A04EDF} is a COM class component for BarTender. You received this message because you do not have BarTender installed on the same computer running the NiceLabel Conversion program.


You will need to install the BarTender software onto the computer before re-running the conversion program.

Additional Comments

Issue Found: Windows 10 (2004), NiceLabel Conversion 5.1.0, BarTender 2016.


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