Reaching EBI Support on Microsoft Teams – EBI Support Instructions
Target Audience: Basic User, Advanced User, IT Manager
Article #: 11292
Summary
EBI Support is available via Microsoft Teams. This offers you an even faster way to reach a team member to resolve your issue. This article provides instructions on how to connect to EBI Support on Teams.
Instructions
If you are already on Teams:
Open Teams app and type in Pe*************@*********BI.com to start your call, chat or video.
If you do not already have Teams:
- To get the free version of Microsoft Teams, click on this link and follow the prompts to enter your email address and create an account.

- Verify your information and then click “Set up Teams”

- Once Microsoft creates your Team account, you will be prompted to download the Teams desktop app or given the choice to use the Teams web app instead.

- Enter Pe*************@*********BI.com to begin your session with EBI support.
For Additional Information
For detailed instructions or support for Microsoft Teams itself, please go to Microsoft Support.