Permanently Removing a Deleted Folder — LABEL ARCHIVE INSTRUCTIONS

Target Audience: Advanced User, IT Manager
Article #: 12161


Because the Delete documents and history permanently feature is not enabled by default, LABEL ARCHIVE can create an error message because a file or folder is not completely deleted from the database. However, some users prefer not to activate it because deleted files are unrecoverable. The compromise is permanently removing a deleted folder from LABEL ARCHIVE manually. This article guides you through the required steps.


  • Access to the SQL database
  • Microsoft SQL Management Studio
  • Permissions to delete records


  1. Open Microsoft SQL Management Studio.
  2. Connect to the TEKLYNX CENTRAL instance.
  3. Navigate to the LABEL ARCHIVE database.
  4. Select the Categories table.
  5. Right-click on the Categories table and select Edit Top 200 Rows.
  6. Select the Category record that you want to delete and click on Delete.
Delete the folder record.

Additional Comments

Tested using: LABEL ARCHIVE 2019, CODESOFT 2019

If you need further assistance, please contact us.


Was this article helpful?

Related Articles