“Operation error Requested user could not be found” – LABEL ARCHIVE Error Message

Summary
This article explains the LABEL ARCHIVE error message “Operation error Requested user could not be found” and details how to fix the underlying problem that caused it to appear.
Explanation
The error message appeared in LABEL ARCHIVE as the “Preview” and “History” tabs were selected during a check out. The message appeared in the TEKLYNX CENTRAL test environment using Windows authentication.
Solution
Closing CODESOFT and reopening did not resolve the issue. Only resetting the server corrected the problem.
Additional Comments
Issue Found On:
Windows, LABEL ARCHIVE v2012
Author
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