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NiceLabel Changes Printer Settings – Windows Problem

Target Audience: Basic, Advanced User, IT Manager
Article #: 13730

Summary

Most printers have settings defined directly on the printer itself. These settings include print speed, darkness and x-position among others. When a user or program sends a print job to the printer it can cause those settings to be overridden by those from the print driver. When NiceLabel changes these printer settings, the label can print differently than expected.

Situation and Symptoms

  • The user notices that the printer has different settings than expected
  • Changing the settings from the Printing Preferences menu does not change the settings being sent to the printer during printing

Explanation

In some cases, the account printing the label will not use the printing preferences, but will instead use the printing defaults. These defaults will override any settings on the printer and change them to what is displayed. In order to ensure that the printer’s settings are used, you will need to change the appropriate features.

Solution

  1. From the Windows search bar, enter Printers and Scanners
  2. Within the Printers and Scanners window, locate the printer to be changed.
  3. Select Printer Properties.
  4. Click on the Advanced tab.
  5. Click on Printing Defaults.

This will open a page that looks similar to the Printing Preferences window but it is instead where the parameters are set up.

For this example, we will change speed, darkness and printing mode to use the printer’s settings.

  1. In the Printing Defaults window, select the Print Options tab from the list on the left.
  2. Click on the Purple Pen icon to the right of Speed, select Use settings set on printer. This will change the icon to a Green Printer and change the values in the box to N/A.
  3. Repeat for Darkness and Printing Mode.
  4. Click on Apply.
  5. The, click on OK.

The printer will no longer use the driver settings, but will instead use the settings set on the printer itself.

Additional Comments

Inspired by: Ben Li – Nuts.com.

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Author

Ben Podesta

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