“Label not found (does not exist or not accessible)” – NiceLabel Label Cloud API Error Message

Target Audience: Advanced User, IT Manager
Article #: 11064


This Error Message Article explains the NiceLabel Label Cloud API error message “Label not found (does not exist or not accessible)”. This article also details how to fix the underlying problem that caused it to appear.

The “Label not found…” error message.


The NiceLabel Label Cloud Print Cloud API cannot locate the target label design file. In the case that prompted this article, I forgot to update the default value: “FilePath”: “/Labels/YourLabel.nlbl”. I neglected to replace /Labels/YourLabel.nlbl with my label Label Cloud location and name.

The incorrect file path.


Make sure to always update the FilePath value in the Label Cloud Print Cloud API with the targeted label file location and name.

Additional Comments

Issue Found: NiceLabel Label Cloud API v1

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