Inactive ‘Convert to Table lookup’ Feature – CODESOFT Problem

Target Audience: Basic User, Advanced User, IT Manager
Article #: 12242

Summary

The ‘Convert to Table lookup’ feature is new in TEKLYNX CODESOFT 2021. However, for the converter tool to work, the user must select the database connection. This is the case even though the connection technically already exists.

Convert to Table Lookup… feature grayed out and disabled.

Situation and Symptoms

  • CODESOFT label design is using a database datasource connection
  • The database connection is not actively selected
  • Using CODESOFT v2021 or later, which has the “Convert to Table Lookup” feature

Explanation

Until you select the database connection, CODESOFT will not enable the conversion feature. Once that connection is made, the feature will no longer be grayed out.

Solution

  1. Browse the Database datasources.
  2. Right-click and select the database connection.
  3. Click on Select.

Once you have made the connection, a check mark will appear next to the database connection on the pull down.

A check mark indicates an active database connection.

Additional Comments

Issue found in TEKLYNX Enterprise v2021.

If you need further assistance, please contact us.

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