Enlarged Label Print – Honeywell PM Printer Problem

Target Audience: Basic User, Advanced User, IT Manager
Article #: 12998

Summary

When deploying a new Honeywell PM-series printer, the user finds enlarged label print with fields printing incorrectly.

Situation and Symptoms

  • Print jobs are sent directly to the printer using Intermec Printer Language (IPL)
  • The printer’s Image Buffer shows an accurate preview of the label.
Example label preview in printer image buffer.
  • Enlarged label print when output with the fields incorrectly placed.

Explanation

The print job’s IPL is specifying a Honeywell PM-series printer with a higher resolution than that available on the printer you are using. Check you printer’s specifications in the manual or on Honeywell’s product page for your printer. For example, PM43, PM43c and PM23c printers can output at 203, 300 or 406dpi. However, the PM45 and PM45c can print at up to 600dpi.

Solution

You will need to re-write the print job’s IPL to match the lower resolution that your printer is able to achieve.

Additional Comments

Issue found with Honeywell PM42 and PM43 printers

If you need further assistance, please contact us.

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