Find the Developer and Driver Version of a SATO Windows Print Driver – Instructions

Target Audience: Basic User, Advanced User, IT Manager
Article #: 12051

Summary

Knowing the developer and version number of a SATO Windows print driver is an important part of troubleshooting printer issues. It may be surprising, but not all printer drivers are developed in-house by the manufacturer. Sometimes, a third party software company produces the drivers. Therefore, knowing who developed the driver can be critical. Additionally, if you know which version of the driver you are working with, you can track down software conflicts.

Preparation

Before you begin, make sure that the driver is properly installed on your Windows PC.

Instructions

  1. Enter “Printers & Scanners” in the Windows task bar to find and open that settings window.
Locate and open the Printers & Scanners settings window.
  1. Select the SATO print queue for the correct printer and click on the Manage button.
Locate the SATO printer and click on Manage
  1. Next, select Printing Preferences.
SATO CL4NX settings page
  1. On the Printing Preferences page, select Help and About.
SATO CL4NX Printing Preferences page
  1. Note the developer and the drier version. In this case, the developer is SATO and the driver is version 8.4.2.22195

You can use this information to search for issues relating to this version of the SATO Windows print driver. Knowing this information, as well as who developed it, can help track down conflicts and issues on your system.

Outside Sources and Helpful Links

Chec SATO’s Windows Print Drivers page to make sure that you are using the most recent version of the driver for your printer.

Additional Comments

Tested Using Windows 10 and SATO Drivers 8.4.2.22195

If you need further assistance, please contact us.

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