“Could not connect to CloudTrigger service…” – NiceLabel Error Message
Audience: IT Manager
Article #: 12854
Summary
A user who is operating NiceLabel in conjunction with SAP received an error message reading, (Message”:”Could not connect to CloudTrigger service with id ‘SapNiceLabelApi’ for ‘[Name]’”).
This article explains the cause and the steps needed to fix the issue.
Explanation
The error message indicates that SAP is unable to connect to NiceLabel’s CloudTrigger service. In the situation that prompted this article, the host server service NiceLabel Automation Service 10 was not running.
Quick Fixes
Fortunately, the solution to this error is as easy as starting the NiceLabel Automation 10 service.
Additional Comments
Issue found with NiceLabel 10.
If you need further assistance, please contact us.