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“Runtime Error!… Application has request the Runtime to terminate it in an unusual way..” – CODESOFT Error Message

Summary

This Error Message Article explains the CODESOFT error message “Runtime Error!  Program: C:\Program Files (x86)\Teklynx\CODESOFT 2014\lppa.exe.  This application has request the Runtime to terminate it in an unusual way.  Please contact the application’s support team for more information.” and details how to fix the underlying problem that caused it to appear.

Explanation

User gets this error message when starting CODESOFT.  In the system Event Log – Windows System log shows Event ID 1000 with the offending module being MSVCR90.DLL – a standard Microsoft module from Visual Studio 2008.  It is being used by many commercial software.

Faulting application name: lppa.exe, version: 14.0.0.0, time stamp: 0x52d64d36
Faulting module name: MSVCR90.dll, version: 9.0.30729.9177, time stamp: 0x5615f2e9
Exception code: 0x40000015
Fault offset: 0x0005beae
Faulting process id: 0x36b8
Faulting application start time: 0x01d3ab59ca6fe468
Faulting application path: C:\Program Files (x86)\Teklynx\CODESOFT 2014\lppa.exe
Faulting module path: C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9177_none_5093cc7abcb795e9\MSVCR90.dll
Report Id: e1af0625-9cb2-4968-b836-babab2cbfb75
Faulting package full name: 
Faulting package-relative application ID:

The source of the problem was identified by one of our customers to be a specific font that was installed in Windows.  The font name is Avenir.

Solution

Removing the Avenir font appears to resolve this problem.  So far, we are unable to verify the problem and solution.

Additional Comments

Issue Found: CODESOFT v2014

Author

Dave Klement

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