Home | Changing Media Dimensions Does Not Resize Label – Honeywell Printer Problem
Print or Email this article

Changing Media Dimensions Does Not Resize Label – Honeywell Printer Problem

Target Audience: Basic User, Advanced User, IT Manager
Article #: 13002

Summary

Whether first using a new Honeywell PM-series printer, or after having changed the media in the printer to a new size, changing the media dimensions using the Image Buffer does not resize the label. This applies both to attempting to change the media width and the media length. As a result, the label prints out with some fields cut off.

Situation and Symptoms

  • Print jobs are sent directly to the printer using Intermec Printer Language (IPL)
  • The printer’s Image Buffer shows an accurate preview of the label.
Example label preview in printer image buffer.
  • After changing Media Width value to reflect the smaller media, the Image Buffer crops the label rather than resizing it to fit.

Explanation

The print job’s IPL is specifying a larger media. As a result, the Image Buffer will only crop the original label instead of scaling to fit.

Solution

The print job’s IPL must be re-written to specify the smaller dimensions of the media currently in the printer.

Additional Comments

Issue found with Honeywell PM42 and PM43 printers

If you need further assistance, please contact us.

Author

Jerry Joseph

Was this article helpful?

Related Articles