Adding a New Location Does Not Save – BACKTRACK Problem

Summary

When user add new locations in BACKTRACK, sometimes, the information is not saved.

Symptoms

When user add new locations in BACKTRACK, sometimes, the information is not saved.

Explanation

We investigated and confirmed the problem.  It is a software defect.  It is a known and documented issue.  This has been reported to TEKLYNX and they will have to provide a fix.  This problem is confirmed for BACKTACK 2012 and 2015.

Additional Comments

Related Articles:
KBA-01512-K0K7T8: Adding Locations to an Existing Location Database

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